Responsible Gaming

Our Commitment to Safe Gaming

At Richard Casino, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with casino activities.

Remember: The house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses.

Age Verification

In Australia, you must be 18 years of age or older to access and use our services. We take age verification seriously and employ strict measures to prevent underage gambling.

If you are under the legal gambling age in your jurisdiction, we urge you not to use our platform. Parents and guardians are encouraged to use content filtering tools to restrict access to gambling websites.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

  • Chasing losses: Continuing to gamble to recover money you've lost
  • Hiding gambling activity: Concealing the amount of time or money spent gambling from family or friends
  • Gambling with money meant for essentials: Using money for food, rent, utilities, or bills to gamble instead
  • Neglecting responsibilities: Missing work, school, or family commitments due to gambling
  • Increasing stakes: Needing to gamble with larger amounts to feel the same excitement
  • Failed attempts to cut back: Repeatedly trying and failing to reduce gambling activity
  • Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
  • Borrowing to gamble: Taking loans or using credit to fund gambling activities
  • Loss of control: Being unable to stop gambling once you've started

If you recognise any of these signs in yourself or someone else, help is available.

Self-Help Tools & Safer Gaming Features

We provide tools to help you stay in control:

  • Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
  • Loss Limits: Set limits on how much you are willing to lose in a given period
  • Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered
  • Session Time Limits: Set automatic breaks during your gaming session
  • Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and our services

To access these tools, log into your account or contact our customer support team. These features are designed to support your responsible gaming.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, confidential help is available:

Australia

  • Gambling Help Online - Free, confidential online counselling and support
    www.gamblinghelponline.org.au
    Phone: 1800 858 858 (free call, 24/7)
  • Gambler's Help - Counselling and support services
    Phone: 1800 858 858

United Kingdom

Canada

United States

  • National Council on Problem Gambling
    www.ncpgambling.org
    National Problem Gambling Helpline: 1-800-522-4700

Germany

  • Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Centre for Health Education
    Information and support for problem gambling

Take Action Today

If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a treatable condition, and recovery is possible with support.

You can:

  • Contact one of the support organisations listed above
  • Speak with a counsellor or therapist specialising in gambling addiction
  • Use our self-exclusion tool to take a break from gambling
  • Talk to someone you trust about what you're experiencing

Your wellbeing is important to us. Help is confidential, non-judgmental, and free.

This information is current as of 2026. For the most up-to-date resources and support services in your area, please visit the websites listed above or contact your local health authority.